
With the Phonism integration, EdgeView's strong track record of delivering operations savings now also helps overcome the financial and perceptual barrier of existing hardware and service migration faced during the customer acquisition process.

With Phonism, EdgeView offers service providers, partners, and enterprises even more support in provisioning and migrating all the leading IP endpoints. "Ribbon's over-all edge strategy very much aligns with what we do, and by joining up, we are solving a known customer pain-point, innovating through co-development, and gaining additional marketing and sales support worldwide." "We built Phonism from the ground up as a cloud-based, device-agnostic management and provisioning solution," said Steve Lazaridis, Phonism's founder and CEO. With the integration of Phonism, EdgeView now delivers detailed device management features and workflows, enabling simple yet powerful cloud-based control over any supported device. By leveraging Phonism's REST API, Ribbon was able to incorporate additional device management capabilities into EdgeView. Major service providers and enterprises around the world rely upon EdgeView for industry-leading service assurance, security and application prioritization. This partnership is entirely in-line with Ribbon's Intelligent Edge strategy to provide an end-to-end view of service performance and security." "Their proven platform with communications service providers and enterprise customers made Phonism a natural fit and a welcomed addition to manage connected endpoints in conjunction with our cloud-based platforms. "We selected Phonism for their advanced cloud-centric approach and the seamless integration into the EdgeView Service Control Center," said Kevin Riley, Chief Technology Officer at Ribbon.
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At the same time, Phonism's cloud-based technology handles the devices' ongoing management, keeping them up to date with already proven and vetted software and firmware updates.
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Phonism eliminates manual provisioning and enables a completely zero-touch support process, and as a result, IT managers and telecom support teams are freed up to focus on high priority activities.

It is specifcally designed for modern cloud-based services, including Microsoft Teams. The Ribbon EdgeMarc 6000 is the newest addition to Ribbon’s Intelligent Edge family.


Ribbon’s Intelligent Edge™ solutions are deployed at the edge of a customer’s network to give communication service providers a better way to monitor, manage and secure voice trafcĪs it enters and exits a customer’s site.ĮdgeMarc elements can operate independently or be centrally managed with the EdgeView Service Control Center. Deploying voice communications over the Internet has the potential to create quality and security issues if providers don’t take proactive measures to prevent issues.
